Support
BIG RON IS STANDING BY
Email: support@ragtime.lol
We usually answer within two business days.
We usually answer within two business days.
The forecast seems off
Ragtime only knows what you log. Hit Code Red the day her period starts, every time. After 2 or 3 cycles the forecast locks in. You can fix past entries in Settings (gear) → Intel Log.
I'm not getting alerts
Check that notifications are on for Ragtime in the iPhone Settings app, then in Ragtime open Settings → Send a test alert. Heads-ups are scheduled on your phone, so open Ragtime every so often to keep them current.
How do I change the icon?
Settings → Undercover swaps the Ragtime icon for a plain weather icon.
How do I delete my data?
Settings → Erase everything. Everything lives only on your phone, so that really is everything. See the privacy policy.
Is this medical advice?
No. Ragtime is not a medical device and not birth control. Forecasts are estimates. Health questions go to a doctor.