Support

BIG RON IS STANDING BY
Email: support@ragtime.lol
We usually answer within two business days.

The forecast seems off

Ragtime only knows what you log. Hit Code Red the day her period starts, every time. After 2 or 3 cycles the forecast locks in. You can fix past entries in Settings (gear) → Intel Log.

I'm not getting alerts

Check that notifications are on for Ragtime in the iPhone Settings app, then in Ragtime open Settings → Send a test alert. Heads-ups are scheduled on your phone, so open Ragtime every so often to keep them current.

How do I change the icon?

Settings → Undercover swaps the Ragtime icon for a plain weather icon.

How do I delete my data?

Settings → Erase everything. Everything lives only on your phone, so that really is everything. See the privacy policy.

Is this medical advice?

No. Ragtime is not a medical device and not birth control. Forecasts are estimates. Health questions go to a doctor.